When the fun stops STOP.

The Responsible Gaming Foundation’s aim is to create a wider awareness of the extent, possible causes and consequences of problem gambling in Malta with a view to preventing it and to provide the necessary support and advice to problem gamblers and their dependents in their recovery efforts.

NEWS

The most important step... / L-aktar pass importanti...

Annual Report for Period 2015-2017 / Rapport Annwali għall-Perjodu 2015-2017

Groups with different realities / Gruppi varji b’realtajiet diversi

 
 

FOUNDATION BACKGROUND

The Responsible Gaming Foundation was founded on the 18th February 2014 by the then Parliamentary Secretary for Competitiveness and Economic Growth Edward Zammit Lewis and by the then Social Solidarity Minister Marie-Louise Coleiro Preca. The requirement for an independent Foundation emerged following the debate in Parliament on the amendments of the Lotteries and Other Games Act (Cap.438 of the Laws of Malta) to introduce regulations governing land-based gaming parlours. 

ABOUT US

OUR TEAM

The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our help.

GETTING HELP

ONLINE SUPPORT

Chat live with one of our Call Center agents by clicking on the chat icon on the bottom right-hand side of the website.

You can call RGF’s Helpline 1777 for free. Confidentiality is guaranteed, the caller can even choose to stay anonymous. The Call Centre agents are available 24/7 to give advice and to offer their help. You can also call our helpline to book an appointment at our offices to get help in self-exclusion.

SELF-EXCLUSION

Gamblers can self-exclude themselves from casinos, gambling parlours and bingo halls all licensed with the Malta Gaming Authority. Self-exclusion periods vary from 6 months, 1 year and an indefinite period. According to the New Gaming Act, if a gambler wants to self-exclude for an indefinite period, the medical certificate is no longer requested. Just bring a valid ID Card. Call 1777 to book an appointment today.

LAWS & REGULATIONS

In this link you can find the laws and regulations relating to lotteries and gaming regulation in Malta. Laws and regulations are available in the two official languages of Malta – Maltese and English.

New Gaming Act - Maltese

New Gaming Act - English

 
 

FAQS

What is gambling?


Actually there is no single, clear cut definition of what gambling is but it is widely agreed that: Two or more people agree to take part in the activity (usually an operator and the person who wishes to gamble); Normally money (the ‘stake’) is paid by the loser to the winner; The outcome is uncertain and the activity involves risk; The result is determined at least partly by chance; Participation is an active experience but can be avoided by not taking part.




What is problem gambling?


Problem gambling is an urge to continuously gamble despite harmful negative consequences or a desire to stop. Problem gambling is often explained by whether harm is experienced by the gambler or others, rather than by the gambler’s behaviour. Severe problem gambling may be diagnosed as clinical pathological gambling if the gambler meets certain criteria. Pathological gambling is a common disorder that is associated with both social and family costs.




Can we help?


Yes everyone can help the foundation from businesses to individuals by downloading, filling out the donation form and send it by post at 90/91, Second Floor, Psaila Street, Birkirkara, BKR9073.




What is the player's charter?


Players Charter is a document which was written in order to set out guidelines for both the authority personnel as well as to consumers related to gambling and standards of service.




How many remote gaming companies are licensed in Malta?


During 2017 there were 287 remote gaming companies which were licensed in Malta. The number of remote gaming licences under the MGA jurisdiction by the end of 2017 was 625.




What is Responsible Gaming?


Today, you can bet anywhere, anytime on just about anything. With opportunities to gamble increasing and advertising enticing us to gamble more frequently, spreading the word about how to gamble safely is becoming more important than ever. For us, responsible gambling is about both the individual gambler and the wider community. Responsible gambling for individuals means:

  • They may gamble for pleasure and entertainment but are aware of their likelihood of losing and understand the associated risks,
  • They exercise control over their gambling activity, and
  • Responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others.
Responsible gambling for the broader community, including gambling providers, governments, and sporting associations, requires:
  • Shared responsibility for generating awareness of the risks associated with gambling,
  • Creating and promoting environments that prevent or minimise problem gambling, and being responsive to community concerns around gambling.





CALL CENTRE HELPLINE 1777

The Responsible Gaming Foundation started to operate the National Gambling Helpline 1777 back in September 2015. Below you can find two (2) leaflets in Maltese and English promoting this service.

“Life is the game I choose to play.. Do not be afraid and ask for help.”

Maltese Version

English Version

 
 

DONATIONS

At the local and EU level, between 0.5% and 2% of those who make use of gaming services end up with some sort of addiction. More awareness about responsible gaming needs to be fostered! 

Your donation today will go a long way in helping us prevent pathological gaming, provide support to whoever suffers from it and continue to lead the search for more preventative measures. Make a donation to support responsible gaming. 

Download the form HERE and remember to follow the guidelines.

GET IN TOUCH

90/91, Second Floor, Psaila Street,
Birkirkara, BKR9073,Malta

 

CONTACT US

Please fill your contact details below:

MENU

ABOUT

info@rgf.org.mt

Tel: 21499030/1

90/91, Second Floor, Psaila Street, Birkirkara, BKR9073

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