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OUR WORK

The Responsible Gaming Foundation’s aim is to create a wider awareness of the extent, possible causes and consequences of problem gambling in Malta with a view to preventing it and to provide the necessary support and advice to problem gamblers and their dependents in their recovery efforts.

Annual Report for Period 2015-2017 / Rapport Annwali għall-Perjodu 2015-2017

FOUNDATION BACKGROUND

The Responsible Gaming Foundation was founded on the 18th February 2014 by the then Parliamentary Secretary for Competitiveness and Economic Growth Edward Zammit Lewis and by the then Social Solidarity Minister Marie-Louise Coleiro Preca. The requirement for an independent Foundation emerged following the debate in Parliament on the amendments of the Lotteries and Other Games Act (Cap.438 of the Laws of Malta) to introduce regulations governing land-based gaming parlours.

ABOUT US

OUR TEAM

The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our help.

GETTING HELP

ONLINE SUPPORT

Chat live with one of our Call Center agents by clicking on the chat icon on the bottom right-hand side of the website.

HELPLINE 1777

You can call RGF’s Helpline 1777 for free. Confidentiality is guaranteed, the caller can even choose to stay anonymous. The Call Centre agents are available 24/7 to give advice and to offer their help. You can also call our helpline to book an appointment at our offices to get help in self-exclusion.

SELF-EXCLUSION

Gamblers can self-exclude themselves from casinos, gambling parlours and bingo halls all licensed with the Malta Gaming Authority. Self-exclusion periods vary from 6 months, 1 year and an indefinite period. According to the New Gaming Act, if a gambler wants to self-exclude for an indefinite period, the medical certificate is no longer requested. Just bring a valid ID Card. Call 1777 to book an appointment today.

LAWS & REGULATIONS

In this link you can find the laws and regulations relating to lotteries and gaming regulation in Malta. Laws and regulations are available in the two official languages of Malta – Maltese and English.

New Gaming Act - Maltese

New Gaming Act - English

OUR TEAM

Mr Shawn Zammit

General Manager

Mr Kayne

Said

Promotions Executive

Mrs Dorianne Attard

Call Centre Manager &

Social Worker

Ms Shirley Abela

Education Campaign Coordinator

FAQS

CALL CENTRE HELPLINE 1777

The Responsible Gaming Foundation started to operate the National Gambling Helpline 1777 back in September 2015. Below you can find two (2) leaflets in Maltese and English promoting this service.

“Life is the game I choose to play.. Do not be afraid and ask for help.”

Maltese Version

English Version

DONATIONS

At the local and EU level, between 0.5% and 2% of those who make use of gaming services end up with some sort of addiction. More awareness about responsible gaming needs to be fostered!

Your donation today will go a long way in helping us prevent pathological gaming, provide support to whoever suffers from it and continue to lead the search for more preventative measures. Make a donation to support responsible gaming.

Download the form HERE and remember to follow the guidelines.