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Vacancy: Operator (Call Centre) Reference No: 329151

Permit No: 115/2018

The Responsible Gaming Foundation invites applications for the post of Operator (Call Centre) within the Responsible Gaming Foundation.

Job Type:

Full time
Location:

Birkirkara, Malta
Eligibility Criteria:

Preferably ‘O’ Level standard of education
Duties:

Being part of the RGF call centre team on a shift basis and receiving all incoming telephone calls from the public
 Referring incoming calls to professional bodies as and when necessary
Answering all enquiries and providing assistance as necessary to the public
Maintaining and updating a central database as regards to all calls received and action taken thereon
Maintaining records for statistical purposes
Assisting in public awareness programmes
Making photocopies and shredding documents
Scanning documents and saving on servers
Attending training courses and exhibitions both locally and abroad
Any other duties as directed by the General Manager and his/her representatives
Other remarks:
Parastatal

Profiles:

If multiple Education and Language Profiles are defined, please note that you must fit at least one of them, but not necessarily all.

Knowledgeable in the English Language
Knowledgeable in the Maltese Language
Please send a Covering Letter and a detailed CV on dorianne.a.attard@rgf.org.mt and/or send the documents by post at:

Call Centre Manager

Responsible Gaming Foundation

2nd Floor

Psaila Street

Birkirkara BKR9073

Closing Date: 31 January 2019

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info@rgf.org.mt

Tel: 21499030/1

90/91, Second Floor, Psaila Street, Birkirkara, BKR9073

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