The Foundation aims to create a broader awareness of the possible causes and consequences of excessive gambling and/or excessive gaming, to promote responsibility and provide the necessary support and advice to problem gamblers and/or problem gamers with their dependents in their recovery efforts.
FOUNDATION'S BACKGROUND
The Responsible Gaming Foundation was founded on the 18th February 2014 by the then Parliamentary Secretary for Competitiveness and Economic Growth Edward Zammit Lewis and by the then Social Solidarity Minister Marie-Louise Coleiro Preca. The requirement for an independent Foundation emerged following the debate in Parliament on the amendments of the Lotteries and Other Games Act (Cap.438 of the Laws of Malta) to introduce regulations governing land-based gaming parlours.
ABOUT US
OUR TEAM
The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our support.
Contact us on
Mrs Dorianne Attard
Call Centre Manager
Mr Kayne
Said
Communications Manager
GETTING SUPPORT
ONLINE SUPPORT
Chat live with one of our Call Center agents by clicking on the chat icon on the bottom right-hand side of the website.
You can call RGF’s Supportline 1777 for free. Confidentiality is guaranteed; the caller can even choose to stay anonymous. The Call Centre agents are available to give advice and to offer support. You can also call our supportline to book an appointment at our offices to get help as regarding self-exclusion or for any further support.
SELF-EXCLUSION
Gamblers can self-exclude themselves from casinos, gambling parlours and bingo halls, all licensed with the Malta Gaming Authority. Self-exclusion periods vary from 6 months, one year, an indefinite period or an auto-renew option. According to the New Gaming Act, if a gambler wants to self-exclude for an indefinite period, a medical certificate is still requested, and always bring a valid ID Card. Also, the Foundation now offers free blocking software to help those struggling with gambling addiction. This software, BETBLOCKER, can be easily downloaded and installed on various devices, including desktop computers, laptops, tablets and mobile phones. The blocking software is designed to restrict access to gambling sites and other online content that may trigger addictive behaviours. Call 1777 to book an appointment today.
PLAYER PROTECTION
In this link from the Malta Gaming Authority's website, you can find information on Player Protection related to Responsible Gaming, Safer Gambling Tools and Responsible Gaming Policies, amongst others.
Other useful links:
Player Protection Regulations - English
Player Protection Regulations - Maltese
Player Protection Directive - English
Guidance Note on Gaming Devices and Amusement Machines - English
OUR TEAM
The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our help.
Mr Kevin O'Neill
General Manager
Mrs Dorianne Attard
Call Centre Manager
Mr Kayne
Said
Communications Manager
Photo by Dev Asangbam on Unsplash
FAQS
SUPPORTING ALTERNATIVES THROUGH CSR
- Voluntary Organisations
The Foundation wants to make a positive impact on society. To this end, it makes social responsibility a top priority and collaborates closely with voluntary organisations to address this. VOs who would like to embark on a project where the main aim is to undertake activities alternative to gambling can apply for the CSR Programme. The amount can vary from €500-€5,000 (inc of VAT) according to a decision taken by the board.
For more info, contact us at +356 21499030/1 or via email at csrp@rgf.org.mt
- Fund Distribution Policy (pdf): Fund Distribution Policy
- Funding Application Form (pdf): Funding Application Form
Call FCSRP/2022/V6 - CLOSED
Call GCSRP/2023/V7 - OPEN
List of grants/sponsorships/donations from 2015 till 2022
DONATIONS
At the local and EU level, between 0.5% and 2% of those who make use of iGaming services end up with some sort of addiction. More awareness about responsible gambling and gaming needs to be fostered!
Your donation today will go a long way in helping us prevent pathological gaming and gambling, support whoever suffers from it and continue to lead the search for more preventative measures. Make a donation to support responsibility.
Download the form HERE and remember to follow the GUIDELINES.
CONTACT US
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