The Responsible Gaming Foundation’s aim is to create a wider awareness of the extent, possible causes and consequences of problem gambling in Malta with a view to preventing it and to provide the necessary support and advice to problem gamblers and their dependents in their recovery efforts.
The Responsible Gaming Foundation gives a lot of importance to all of the foundation’s employees. Teamwork ideology needs to be as effective as possible in order to provide the best service to those that request our help.
Contact us on
Chat live with one of our Call Center agents by clicking on the chat icon on the bottom right-hand side of the website.
You can call RGF’s Helpline 1777 for free. Confidentiality is guaranteed, the caller can even choose to stay anonymous. The Call Centre agents are available 24/7 to give advice and to offer their help. You can also call our helpline to book an appointment at our offices to get help in self-exclusion.
Gamblers can self-exclude themselves from casinos, gambling parlours and bingo halls all licensed with the Malta Gaming Authority. Self-exclusion periods vary from 6 months, 1 year and an indefinite period. According to the New Gaming Act, if a gambler wants to self-exclude for an indefinite period, the medical certificate is no longer requested. Just bring a valid ID Card. Call 1777 to book an appointment today.
LAWS & REGULATIONS
What is gambling?
What is problem gambling?
Problem gambling is an urge to continuously gamble despite harmful negative consequences or a desire to stop. Problem gambling is often explained by whether harm is experienced by the gambler or others, rather than by the gambler’s behaviour. Severe problem gambling may be diagnosed as clinical pathological gambling if the gambler meets certain criteria. Pathological gambling is a common disorder that is associated with both social and family costs.
Can we help?
What is the player's charter?
Players Charter is a document which was written in order to set out guidelines for both the authority personnel as well as to consumers related to gambling and standards of service.
How many remote gaming companies are licensed in Malta?
During 2017 there were 287 remote gaming companies which were licensed in Malta. The number of remote gaming licences under the MGA jurisdiction by the end of 2017 was 625.
What is Responsible Gaming?
They may gamble for pleasure and entertainment but are aware of their likelihood of losing and understand the associated risks,
They exercise control over their gambling activity, and
Responsible gambling occurs in balance with other activities in their lives and is not causing problems or harm for themselves or others.
Shared responsibility for generating awareness of the risks associated with gambling,
Creating and promoting environments that prevent or minimise problem gambling, and being responsive to community concerns around gambling.
At the local and EU level, between 0.5% and 2% of those who make use of gaming services end up with some sort of addiction. More awareness about responsible gaming needs to be fostered!
Your donation today will go a long way in helping us prevent pathological gaming, provide support to whoever suffers from it and continue to lead the search for more preventative measures. Make a donation to support responsible gaming.
Download the form HERE and remember to follow the guidelines.
Please fill your contact details below:
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